@article{211,
  author = {Sangmi Chai and Tejaswini Herath and Insu Park and Raghav Rao},
  title = {Repeated use of e-gov web sites: A satisfaction and confidentiality perspective},
  year = {2006},
  journal = {International Journal of Electronic Government Research (IJEGR)},
  volume = {2},
  number = {3},
  pages = {1{\textendash}22},
  publisher = {IGI Global},
}